Extensive line of high quality fashion jewellery
CAFLON BLU - Birthstones
How can I access Caflon's Trade Shop Online?
To shop Trade pricing online with Caflon Ear Piercing Australia, you must be a qualified beauty professional with a current and registered ABN (Australian Business Number).
To register, you must first complete the TRADE PRICING application form here and submit for review. Once your application has been approved, we will officially register you to our online store which includes a personalised password exclusive to your salon. This password and confirmation of your approval will be emailed to you asap. This can take anywhere from an 1 hour up to 2 business days. Once you have received your member log in details, you can login and shop with us online.
What do I do if I forget or mispace my exclusive log in details to the Online only Trade Shop?
1. Click on the Login/sign up prompt at the top of the website in the contact details header.
2. At the top right of the pop up box, click on I already have a user, Login.
3. At the botton right of the pop up box, click forgot your password.
4. As prompted, enter the email address you originally used to set up the account.
5. An email will be sent to your email address with a link. When you click the link, you will be directed to the site and prompted to enter a new password.
6. Once you have completed this process, you will again have access to our Online Trade Shop.
Alternativey, if this all seems a bit too confusing, please do give us a call on 1800 805 276 (Aust).
Is there anyway I can avoid signing in everytime I want to shop using Caflon's online trade shop?
Yes. Once you have your member log in details, simply click "remember me" as soon as you log in as prompted in the pop up 'log in' box.
Shipping & Delivery
What delivery options are available for product purchased in the Trade Shop?
Caflon Ear Piercing Australia offers delivery throughout Australia to your Business Address within Australia. International orders also available upon request at [email protected].
Each order requires a single delivery point. Orders are despatched within 3 business days after payment has been accepted and is subject to stock availability, public holidays and weekends. Delivery takes no more than 5 business days in Metro Areas, 8 business days in Regional Areas and up to 10 days in Rural Areas.
We deliver using Australia Post for small orders (PO Box) and Star Track Express for bulk orders. Caflon Ear Piercing Australia have a $10.00 flat rate on all shipping Australia-wide. FREE Shipping applies to Australian orders over $250.
It’s recommended that you consider where you will be during business hours, to ensure you put down a relevant delivery address as all deliveries must be signed and received in person especially for Star Track Express deliveries as they deliver once and once only. If you are not at work to receive your order, your order will be returned to Caflon Ear Piercing Australia's Head Office in Adelaide, South Australia. An additional Shipping Fee will then apply to have the order resent.
Why is my order later than usual?
Occasionally if a particular product is in high demand we may need to wait for it's manufacture. If your order will be delayed for any reason Caflon Ear Piercing Australia staff will contact you directly via email or phone if provided to notify such a delay.
How is my order tracked?
All orders from calfon.com.au are dispatched via Australia Post or Star Track Express. Please contact us to obtain your tracking number on 1800 805 276 or email the team at: [email protected]
What do I do with a damaged or incorrectly delivered product?
We apologise for the inconvenience. Please contact us within 3 business days of receiving your faulty delivery to rectify. Contact Caflon Ear Piercing Australia on (Int) +61 8 8300 1999 or (Aust) 1800 805 276 bewteen 8:30am to 5pm Monday to Friday with your tracking number.
For more information on our Shipping and Delivery process, please contact:
Caflon Ear Piercing Australia
575 South Road
Regency Park SA 5010
Telephone Int: +61 8 8300 1999 or (Aust) 1800 805 276